Frequently Asked Questions
Everything you need to know about shopping with Digital City Electronics.
What kind of warranty comes with my electronic devices?
All products sold by Digital City Electronics come with a standard 12-month manufacturer warranty. Some premium items may offer extended protection plans at checkout.
How long does shipping take for major appliances and gadgets?
Standard shipping typically takes 3-5 business days. Express shipping options are available for most urban areas, ensuring delivery within 24-48 hours.
What is your return policy for opened electronics?
We offer a 30-day return policy. However, opened electronics must be in original packaging with all accessories included and may be subject to a 15% restocking fee if the seal is broken.
Do you offer technical support for product setup?
Yes, our dedicated tech support team is available via live chat and email to assist you with the initial configuration and troubleshooting of any device purchased from us.
Are the products sold on your site brand new or refurbished?
We primarily sell brand-new, factory-sealed products. Any refurbished items are clearly labeled in the product title and description and undergo a rigorous 50-point quality inspection.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for higher-priced electronics.